Certified Business Relationship Manager (CBRM®)

SCHEDULE

Features

The candidate will demonstrate deep understanding and ability to perform the Strategic BRM role. Specifically, the candidate should be able to:

• • Effectively communicate the purpose and objectives of the Strategic BRM role and how to optimally position that role for maximum effectiveness within the enterprise.
• • Explain how to use their personal power and influence to build business relationships and foster culture that excels at business value results.
• • Apply the Strategic Relationship Management processes and techniques to build and sustain trust relationships spanning Business Partner and Provider networks.
• • Assess Business Demand Maturity and Business Relationship Maturity and how these might evolve over time.
• • Assess Provider Capability Maturity and BRM Competencies and identify key areas needing improvement.
• • Apply cross-organization communication techniques to clearly articulate real Provider/ business value delivered to the organization.
• • Discuss how to influence executive leaders in their use of Provider Capabilities and Assets based upon potential business value and convergence with business strategy.
• • Explain how to promote business innovation in the BRM’s sphere of influence.
• • Use the Business Value Management process, techniques and metrics to help define, realize and optimize the value of Provider capabilities and assets.
• • Know how to apply Business Partner Experience Management so as to create a positive Business Partner perception of Provider capabilities as an essential element of building and sustaining trust relationships.
• • Shape strategic agendas for optimum business value, with due consideration of external compliance requirements and potential risks to the business.
• • Explain the implications of Lean/Agile type methods for the BRM role and capability.
• • Recommend effective approaches for influencing the development and deployment of available Provider capabilities based upon business need and potential to enable or create business value.
• • Apply Business Capability Management techniques to determine how strategic business outcomes can be achieved and sustained.
• •Contribute to Business Transition Management by identifying key stakeholders, analyzing transition networks and planning transition management to achieve organizational understanding, support, adoption, and business value results of investments in new business capabilities.