The DTX Simulation Project Business Simulation

Why use DTX-I Simulation

IT best practices are a strategic component of digital transformation. Demand for faster delivery of new services and features must be balanced with exceptional performance of the live environment. These best practices and ways of working span both development and operations and include ITSM, DevOps and Agile. Communicating the why, what and how of these best practices to both business sponsors and IT practitioners is extremely challenging.

The DTX-I Simulation leverages a complex enterprise business model that gives users instant feedback on the impact of the implementation of IT Best Practices and ways of working to provide an unparalleled digital learning experience. Provide a highly effective, low cost but high value approach to educating individuals virtually and at scale.

About this simulation

Global Air is a legacy airline that is struggling to capture market share in the highly competitive airline industry. Customer experience is key, moving beyond competitive prices and on time departures a seamless digital experience is vital. Customers demand a digital experience which includes everything from booking flights using loyalty points through to an integrated travel ecosystem which supports purchases of hotels, hire cars and insurance.

Assuming the role of Transformation Director your mission is to lead this legacy business into a new digital paradigm, where it can compete at the top of the market. You must analyse data and execute a number of strategies across the IT enterprise to improve business performance. In so doing you will have to consider, experiment and observe the impact of your choices and how they might play out in the real world.

WHAT ARE GAMING ALL ABOUT?

When to Use

The DTX-I simulation is highly flexible and is used by organisations within dedicated learning courses to provide practical context in support of theory.
The simulation is often used with senior leadership teams, including non IT leaders, as part of visioning workshops and to ensure strategy alignment.
Rolling the simulation out to all stakeholders, can create a powerful experience to energise strategic organisational change programmes.

The simulation can be used for:

  • Standalone ITSM / DevOps awareness training
  • Supplementing formal courses
  • Leadership visioning workshops
  • Organisational transformation programmes

Learning Experience

  • Show the strategic challenges that organisations face in enterprise Digital Transformation.
  • Give insight into the key success factors that should be considered in Digital Transformation, such as: stability, agility, customer experience, and key financial leading indicators
  • Give an understanding of technology practices such as: CI/CD, Continuous Testing, Automation, API’s, Microservices, and the tools that enable Digital Transformation
  • Give an understanding of different ‘ways of working’ (process and practice), such as: DevOps, ITIL4®, Agile and Lean (e.g. Kanban and Value Stream Mapping)
  • Show the enterprise-wide impacts of decisions that might be made in the real world
  • Provide a highly effective, low cost but high value approach to educating individuals virtually and at scale
  • SRE aspects of 1
participants

1 – 25

Participants

training

4 – 8 Hrs

 Day of Training

review

No basic experience required

No Expertise

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TESTIMONIALS

Aleff G Valdes, Business Relationship Manager At Hennepin County

TaUB Solutions/Suresh’s CBRM training was quite excellent. The flow of the materials, presentations, discussions was completely on point, extremely
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Katie Larson Manager of Operations Wolters Kluwer

Being an operations manager often puts individuals such as myself into a variety of situations where we need to collaboratively work with multiple bus
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Qudrat Ali PMP® SRE® CSP® DOL® DOFO® CSM® PSM® CASM®

It was sheer delight to get trained in SRE from Suresh GP. Suresh is a master trainer who has enormous and wide knowledge in DevOPs and IT and a compl
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Dinesh Sekar -Standard Chartered Bank

First ever #SRE training in ASIA for corporate, even better when facilitator Suresh GP is a friend and global subject matter expert presenting DevOpsI
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